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nickbug
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#1 : 2011-2-1 04:47 AM
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消息來源:intel 網站發布新聞稿
http://newsroom.intel.com/community/intel_newsroom/blog/2011/01/31/intel-identifies-chipset-design-error-implementing-solution
重點內文:
As part of ongoing quality assurance, Intel Corporation has discovered a design issue in a recently released support chip, the Intel® 6 Series, code-named Cougar Point, and has implemented a silicon fix. In some cases, the Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives. The chipset is utilized in PCs with Intel's latest Second Generation Intel Core processors, code-named Sandy Bridge. Intel has stopped shipment of the affected support chip from its factories. Intel has corrected the design issue, and has begun manufacturing a new version of the support chip which will resolve the issue.
中文解說:
Intel 發現在最近釋出的 Intel 6系列晶片組有設計上的問題,晶片代號Cougar Point,
在某些情況下,晶片組內建連接硬碟或DVD光碟機的SATA介面,會隨著時間效能降低並且影響正常功能運作,
使用此系列晶片組的CPU是Intel最新第二代酷銳處理器,晶片代號Sandy Bridge。
Intel自家晶片工廠已經停止封裝受影響的晶片組(P67和H67晶片組),
Intel已經修正晶片錯誤的設計並已開始生產可以解決此問題新版本晶片。
其他消息來源FAQ
重點內文:
Q: How is Intel going to fix this?
A: The company has is correcting the problem in silicon and is in process of fabbing new chipsets without the problem. The bad news: boards and systems with the fixed chip will likely not be available for at least a month.
C: Intel 已解決矽晶片上的問題,而且將重新生產沒問題的晶片。壞消息是:至少需一個月的時間才能正常供應晶片給系統和主機板商使用。
Q: Can this be fixed with a new BIOS or some other firmware update?
A: No. The problem is a hardware issue that cannot be fixed without replacing the affected chipset on the system. Since you can’t simply replace a chipset in a motherboard, the only way to fix it would be to complete replace the motherboard.
C: 這個問題是硬體錯誤,唯一修好的辦法是換掉晶片組(無法以更新BIOS或其他韌體來修正)。
既然一般用戶無法自行更換主機板晶片組,那唯一的方法就是更換主機板(或送原廠修改晶片組)。
Q: So which ports are bad on my motherboard again?
A: Intel’s PCH supports six ports. Of those, ports 0/1 are unaffected. These are also the SATA 6Gb/s ports. The remaining four SATA 3Gb/s ports may or may not exhibit the breakdown over time. Many motherboards also support additional ports using third-party controllers such as Marvell’s SATA 6Gb/s. These would be unaffected. eSATA ports on the rear of the motherboard should also be unaffected as those mostly use third-party controllers from Jmicron.
C: Intel H67 P67晶片組原生支援6個SATA插槽,SATA 6Gb/s 的插槽不受到影響。
Sata 3Gb/s 插槽可能也許會因為長期使用後導致設備損壞。
許多主機板內建第三方晶片如Marvell's Sata 6Gb/s晶片,這些將不受到影響。
使用第三方晶片的eSATA介面也不受到影響。
Q: My system has the chipset, will my OEM replace the motherboard?
A: That’s not clear. We’ve talked to numerous OEMs who were also in the dark about the issue. No matter what, we suspect the solutions won’t be pretty. Even if the OEMs agree to replace the boards on Intel’s dime, there’s still down time and dealing with shipping a system back and forth and the risk of data loss. It’s possible, and we are just speculating here, that the fix will be an increased warranty to say, three years. If the ports fail within that period, the OEM will repair it. If it doesn’t fail, then maybe it wasn’t that bad in the first place. We are speculating here because in previous bad chip situations, an outright replacement is usually something vendors are resistant to doing.
C:各大主機板OEM廠商尚未決定如何處理這個問題。但如果在保固期限內,OEM廠商就有義務修好已賣出的主機板。
依據先前晶片組設計錯誤的經驗來看,主機板OEM廠商會盡量避免做徹底的更換零件。
Update: 消息來源
Jmmy sent us a chat log with an Intel customer service representative indicating that this recall only affects "some desktop boards based on Intel P67 chipset," that the H67 chipset boards appear to not be affected, but that the company doesn't have a comprehensive list yet. We've certainly seen cases where CSRs don't have all the info in this sort of situation, but still we'd advise waiting a bit before tearing your new mobo out and bringing it back to the store.
C:我們收到Jimmy寄來與Intel客服的對話紀錄,Intel 打算召回 " 使用P67晶片組的主機板 ",
使用H67晶片組的主機板不受到影響,但公司尚未擬定需要召回的清單。當然,針對此問題我們還未見到任何公司業務有全面的消息,
但是我們依然建議剛新買尚未拆包裝的主機板退回給店家。
修正:受到影響的是 SATA 3Gb/s 的插槽。SATA 6Gb/s 插槽沒有影響。
ps:翻譯意思直接取重點,如果有誤,敬請見諒
[nickbug 在 2011-2-1 03:44 PM 作了最後編輯]
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